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Knowledgebase : iPad Support > iPad troubleshooting
 

EMMA, PLEASE RECREATE THIS IN GOOGLE DOCS BY EXCLUDING ALL OF THE BELOW, AND THEN INSTEAD USING THE INSTRUCTIONS AND SCREEN SHOTS LOCATED AT HTTPS://SUPPORT.APPLE.COM/EN-US/HT203977 [HTTPS://SUPPORT.APPLE.COM/EN-US/HT203977]  after doing that, this art...
Effective January 1, 2020, anyone who needs to factory reset their iPad, or receives a message on the iPad that says, "iPad Disabled. Connect to iTunes," will need to get assistance from the Help Desk to have a new profile applied to their GC iPad before ...
Symptom: After an iTunes upgrade, the iPad or iPod is no longer recognized in the device list in iTunes. Also received an error message when connecting the iPad or iPod to the computer: "This device cannot be used because the Apple Mobile Device Service...
To connect to a Wifi network on your iPad, open Settings->Wi-Fi. Make sure Wi-Fi is turned on, then choose "gc". If your device reverts back to connecting to "gc-guest" tap the blue information icon next to gc-guest, and then tap "Forget this Network." ...
Emma, ditch this article and create a Google doc with instructions and screen shots located here: https://support.apple.com/en-us/HT204215 [https://support.apple.com/en-us/HT204215] Call the article, "Location of iPad backups done through iTunes" 3/1/...
Effective January 1, 2020, anyone who needs to factory reset their iPad, or has a message on the iPad that says, "iPad disabled. Connect to iTunes," will need to get assistance from the Help Desk to have a new profile applied to their GC iPad before they ...
Although GC users should be connected to the "gc" network, if a user for some reason needs to connect to the gc-guest wifi network on an iPad, they'll need to go through a few steps to use internet-enabled apps and the App store. - Open Safari - Go to...
If you have changed your Goshen College password and find that you cannot connect to GC's wireless, below are instructions for devices and operating systems that you can follow to resolve the issue. IPAD OR IPHONE * tap on Settings * tap on Wi-Fi ...