Knowledgebase
(22)Adobe
(1)Alertus Emergency Notification
(3)Antivirus Support
(5)Apple/Mac
(2)Bomgar Remote Support
(2)Cleaning and Fixing Your Computer
(8)Computer Account Support
(7)Devices
(7)Downloads
(3)FileMaker
(1)GCFile
(1)GC Online Services
(13)General Computer
(317)Google
(1)ImageNow
Infomaker
(40)iPad Support
(1)Jenzabar
(1)LucidChart
(5)Mahara
(3)M Drive
(5)Microsoft Office
(19)Moodle
(4)My GC - JICS Portal
(1)Network
(10)Operating System
(12)Phone System Support
(2)Poll Everywhere
(31)Printing/Copying/Scanning
(3)Purchasing Discount Hardware and Software
(7)RESNET
(1)Reports Server
(3)SalesForce
(5)Software
(1)TeamworkPM
(1)Turn It In
(6)Virtual Computer Support
(1)Way2Call Phonathon Program
(15)Web Browser Support
(2)Windows 7
(5)Windows 10
(6)Wireless
(1)WordPress
(1)YouTube
(22)Zoom
Google Articles Redone
(59)Review before moving to Service console
Knowledgebase : Review before moving to Service console > Support Patricia /Pamela review- reviewed and ok Pam
Access to computer accounts of employees who leave employment with
Goshen College will shut down immediately after their last day of
employment. Special arrangements to extend account access for a short
period of time can be made to allow for additional t...
STUDENTS WHO LEAVE GOSHEN COLLEGE (EITHER DUE TO GRADUATING OR
WITHDRAWING, CAN CONTINUE TO USE THEIR GC COMPUTER AND EMAIL
ACCOUNT FOR 6 MONTHS FOLLOWING THE DATE OF THE LAST CLASS TAKEN AT
GC. AFTER THE 6 MONTHS, YOUR ACCOUNT WILL BE SHUT DOWN AND ALL F...
ADOBE SOFTWARE DISCOUNTS FOR STUDENTS AND EMPLOYEES
Employees and currently enrolled Goshen College students can purchase
an Adobe Creative Cloud subscription to use on their personal
computers. Alumni and retirees are not eligible.
WHAT IS ADOBE CREAT...
As part of the campus's emergency notification system, Goshen College
uses a program called Alertus to send emergency notifications to
computers. The ITS department maintains the installation of Alertus on
all Goshen College owned computers. However, if y...
EMPLOYEES
If you cannot log onto your virtual office computer due to any of the
following error messages:
* the desktop is currently logging off a previous session
* the assigned desktop resource is not currently available
first, wait another min...
HARDWARE DISCOUNTS
Currently enrolled students and currently employed faculty and staff
can purchase computers at an educational discount. Listed below are a
few companies that offer educational discounts for computers:
Apple [http://store.apple.com/us...
Students can use Google Transfer to transfer content from their Goshen
College Google account to a personal Google account, using the below
instructions. Note, these instructions only work if your Goshen
College account is still currently active.
TRANSF...
The purpose of this support article is to assist former students with
importing their archived GC email into a personal Gmail account. When
a student's GC account is shut down, the email messages are archived
out into an MBOX file format. The MBOX file...
INTRODUCTION TO GC REPORTS
(gcreports.goshen.edu)
WHAT IS GC REPORTS / GCREPORTS.GOSHEN.EDU?
GC Reports (accessible online at https://gcreports.goshen.edu/reports)
is a web-based reporting system for GC data. It provides easy access
to reports based o...
WHAT IS LUCIDCHART?
LucidChart offers cloud-based flow chart creation, with the ability to
share your documents with others. LucidChart can also be added to your
Goshen College Google account as a third-party application so you can
collaborate on your L...
MICROSOFT OFFICE 365 FOR EMPLOYEES AND STUDENTS
Employees and currently enrolled students are able to use Microsoft
applications for free!
HOW THE PROGRAM WORKS:
THIS OFFER IS ONLY AVAILABLE TO EMPLOYEES AND CURRENTLY ENROLLED
GOSHEN COLLEGE STUDENTS....
Goshen College offers a wide variety of technology services to
employees for both academic and administrative use. This document
highlights the services that you can access with your Goshen College
account.
YOUR USERNAME AND PASSWORD
With your Gos...
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