Knowledgebase: Gmail
Delegate for someone's Gmail
Posted by Patricia Goodman on 11 July 2014 11:13 AM

If you assist other GC employees with managing their GC Gmail, you can be set as a delegate for their Gmail account so that you can read, send, and delete messages on their behalf. You won't be able to change their account settings, or chat on their behalf. 

Setting Up Delegation: 

The owner of the email account will need to set up the delegation by doing the following: 

  1. Click the  gear in the top right.
  2. Select Settings.
  3. Select the Accounts tab.
  4. Under 'Grant access to your account,' click the Add another account link.
  5. Enter the email address of the person you'd like to access your account and click Next Step. Remember you can only enter a Google Mail address.
  6. You'll see a confirmation message. Click Send email to grant access if you're sure.
  7. The delegate will receive a verification email explaining that you've granted access to them.
    • After the delegate confirms this request, it may take up to 30 minutes for the verification process to be completed. To see if the delegate has confirmed access to your account, look at the Accounts tab in Settings

*Any messages someone else sends from your account will have your name listed in addition to the other person's name, so they'll show the sender as: Your Name (sent by Delegate).

If you need further assistance, contact the Help Desk at (574) 535-7700 or helpdesk@goshen.edu 

 

Accessing their account as the delegate:

If someone has granted you access to their account, you can access it by clicking on your profile picture or email address in the upper-right corner. Then choose your delegate's email address.

If you need further assistance, contact the Help Desk at (574) 535-7700 or helpdesk@goshen.edu 

 

Remove delegated access to your account

If you no longer want to grant somebody else access to your account, follow these instructions:

  1. Click the  gear in the top right.
  2. Select Settings.
  3. Click the Accounts tab.
  4. In the "Grant access to your account" section, click delete on any account you want to remove.

 

If you need further assistance, contact the Help Desk at (574) 535-7700 or helpdesk@goshen.edu 

 

7/11/14 pg

 

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