Backing up and restoring iPad Content
Posted by Patricia Goodman on 23 April 2014 12:24 PM
Emma, please recreate this in Google Docs by excluding all of the below, and then instead using the instructions and screen shots located at https://support.apple.com/en-us/HT203977
after doing that, this article can be deleted from Kayako.
iCloud Backup provides an easy and reliable backup solution for customers who want to back up their iOS devices wirelessly and automatically.
When you sign up for iCloud, you automatically get 5 GB of free storage. Your iCloud storage is used for iCloud Backup, app data and documents stored in iCloud, and iCloud Mail (your @icloud.com email account).
If you run out of space, there are several ways you can increase your available iCloud storage. For example, you can decrease the size of your Camera Roll backup, change which apps you back up, or delete documents and old email messages you no longer need. You can also increase your storage by upgrading your storage plan. For more information, see iCloud storage management overview and Upgrade your iCloud storage.
What iCloud backs up
You have important information on your iPhone, iPad, and iPod touch. iCloud automatically backs up your device over Wi-Fi every day while it’s turned on, locked, and connected to a power source. With your device information backed up in iCloud, you can easily set up a new device or restore information on one you already have.
Here’s what iCloud backs up:
Note: Your iOS device backup only includes data and settings stored on your device. It doesn't include data already stored in iCloud, for example contacts, calendars, bookmarks, mail messages, notes, shared photo streams, My Photo Stream, and documents you save in iCloud using iOS apps and Mac apps.
Back up to iCloud
If you're using iCloud, it can automatically back up your data if you've chosen this option. You can verify your iCloud backup and make sure that it's up to date by following these steps:
Restore from an iCloud backup
If you have a new iOS device, or if you need to restore your iOS device to resolve an issue, follow these steps.
You can restore a backup only by using the iOS Setup Assistant.
If you've already set up your device, you can erase all current content to go through the iOS Setup Assistant again. Tap Settings > General > Reset > Erase All Content and Settings. Do this only if you already have a backup, because this step will remove all current content from your device.
You can use iTunes to back up and restore your content on your iPhone, iPad, or iPod touch. Note that iTunes and iOS do not support installing backups of newer versions of iOS onto devices using earlier versions of iOS.
To back up the content on your iOS device, follow these steps:
To verify that the backup finished successfully, open iTunes Preferences and select the Devices tab. You'll see the name of the device along with the date and time iTunes created the backup.
Restore from a backup
If you have a new iOS device, or if you need to restore your device to resolve an issue, follow these steps: