Knowledgebase
. Cisco 7861 Phone Hardware Overview
Posted by Aranza Torres on 24 March 2014 11:50 AM

 

Cisco IP Phone 7861

Buttons and Hardware

 

 

1

Handset light strip

Indicates an incoming call (flashing red) or new voice message (steady red).

2

Phone screen

Shows information about your phone such as directory number, active call and line status, softkey options, speed dials, placed calls, and phone menu listings.

3

Softkey buttons 

Depending on how your system administrator sets up the phone, enable softkey options displayed on your phone screen.

4

Transfer button  

Transfers a call.

5

Conference button  

Creates a conference call.

6

Hold/Resume button 

Places an active call on hold and resumes the held call.

7

Navigation and Select button 

The Navigation and Select button allows you to scroll through menus, highlight items and select the highlighted item.

8

Programmable feature buttons  

Depending on how your system administrator sets up the phone, programmable feature buttons provide access to:

  • Phone lines and intercom lines
  • Speed-dial numbers (speed-dial buttons, including the Line Status speed-dial features)
  • Web-based services (for example, a Personal Address Book button)
  • Call features (for example, a Privacy button)

Buttons illuminate to indicate status:

  • Green, steady: Active call or two-way intercom call
  • Green, flashing: Held call
  • Amber, steady: Privacy in use, one-way intercom call, DND active, or logged into Hunt Group
  • Amber, flashing: Incoming call or reverting call
  • Red, steady: Remote line in use (shared line or Line Status)
  • Red, flashing: Remote line on hold

9

Headset button  

Toggles the headset on or off. When the headset is on, the button is lit.

10

Speakerphone button  

Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.

11

Keypad

Allows you to dial phone numbers, enter letters, and select menu items (by entering the item number).

12

Mute button  

Toggles the microphone on or off. When the microphone is muted, the button is lit.

13

Volume button 

Controls the handset, headset, and speakerphone volume (off hook) and the ringer volume (on hook).

14

Messages button   

Autodials your voice messaging system (varies by system).

15

Applications button  

Opens or closes the Applications menu. Use the Applications button to access call history, user preferences, phone settings, and phone model information.

16

Contacts button  

Opens or closes the Directories menu. Use the Contacts button to access personal and corporate directories.

17

Handset

Phone handset.

 

 

Phone Connections

 
 
 

1

DC adaptor port (DC48V).

5

Access port (10/100 PC) connection.

2

AC-to-DC power supply (optional).

6

Auxiliary port.

3

AC power wall plug (optional).

7

Handset connection.

4

Network port (10/100 SW) connection. IEEE 802.3af power enabled.

8

Analog headset connection (optional).

 

IP Phone 7821, 7841, and 7861 models
Phone Training Video
Length: 22 minutes
URL: http://www.cisco.com/c/dam/assets/swa/flash/ip_phone_78xx/index.html

 

AT 3/24/14

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