Clearing Paper Jams
Posted by Patricia Goodman on 13 March 2014 01:46 PM

Clearing Paper Jams

Clearing a paper jam can be a delicate process.  Not knowing how to properly clear a paper jam can cause possible damage to the printer. When damage occurs, your department may be billed for the repair of the equipment.

What to do if you encounter a paper jam

  • If you are unable to easily pull the paper out of the jammed area, please do not attempt to do anything further.
  • Call the Help Desk immediately at 574-535-7700 and a Technician will come over and take care of the jam.
  • If you reach the Help Desk after hours, please leave a message as to which printer has the jam.
  • Until the jam is fixed, please print to another printer on campus.  If you print to the printer called "Campus-Copier", you can then go to any MFP on campus and log in with your GC username and password to retrieve your print job.

 

3/13/14 pg

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