Knowledgebase
iPad or iPod not showing as a device in iTunes
Posted by Patricia Goodman on 03 January 2012 11:41 AM
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Symptom: After an iTunes upgrade, the iPad or iPod is no longer recognized in the device list in iTunes. Also received an error message when connecting the iPad or iPod to the computer: "This device cannot be used because the Apple Mobile Device Service (AMDS) is not started."
pg 1/3/2012 Updated 6/11/19 PG
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