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Mac users: fix for printing issues after changing your password
Posted by Pamela Kistler-Osborne on 29 July 2021 01:01 PM

Mac users: fix for printing issues after changing your password

 Your GC username and  (new) password needs to be fed to the printer.

 

Go ahead and print normally.  You should then see this on the dock of your laptop.  Click on the printer icon that appears.

 

Clicking on this icon should then bring up the print queue for that printer.

 

Hold for Authentication means it is waiting for a username and password.  You will want to click on the circular arrow on the right edge of the entry.

 

Clicking on the circular arrow button should then prompt you for your GC username and password.  Putting in your information will then allow the print job to finish.  

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To not have to do this process every time you print just check the checkbox labeled "Remember this password in my keychain"

 

 

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