Knowledgebase: Zoom
Zoom - Sound troubleshooting
Posted by Pamela Kistler-Osborne on 30 October 2020 11:18 AM

I'm trying to play a video in Zoom but the sound isn't working

I'm trying to play a video in Zoom

Video might not work at all - there are copyright, licensing, and sound issues that can make showing video via Zoom screen share difficult. 

If you want to try to share video in Zoom, we recommend pulling it up in advance so that buffering time is limited. 

When you share video via screen share, be sure to select "share computer audio" at the bottom of the pop up window: 

Share computer sound button