Knowledgebase: Turn It In
Accepting the Turn It In User Agreement
Posted by Patricia Goodman on 26 January 2016 08:41 AM
Article posted 1/26/2016
With the new Turnitin, students have to click and open a user agreement. Sometimes (actually, quite often) the link doesn't load and students are stuck not being able to post their homework. 
 
The easiest solution is to have them right click the link and select open in new tab or new window. Then when it opens and they've accepted the agreement, go back to the moodle tab and refresh. 
 
A related but different issue: 
Sometimes, the pop up will load to accept the agreement, but after accepted won't close. When that happens, the student can try clicking in the gray area around the box. If that doesn't work restarting the browser will. 
 
 
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