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May
15
Preparing for your Windows 10 Migration
Posted by Patricia Goodman on 15 May 2018 05:11 PM

The process of migrating employee’s virtual Windows 7 computers to Windows 10 will occur by department. That way your migration will occur at the same time as others who are in your department. We anticipate that each department's migration will take one full day to complete.  

The start date for this summer migration project is June 1st, and we fully anticipate that all employee Windows 7 virtual computers will be migrated before fall semester begins. All classroom Windows 7 computers will also be migrated to Windows 10 before fall semester begins.

 

What you need to do to prepare

  1. Do you store content locally on your current Windows 7 virtual computer? eg. you've saved files to the desktop or have content in the Downloads folder that you wish to keep.
    ITS will be migrating the following content from your Windows 7 virtual computer to your Windows 10 virtual computer:
    • files that are saved on the Desktop
    • files that are in the Downloads folder
    • Firefox bookmarks

  2. Do you have a special application that you have installed on your computer that saves data to the hard drive of your computer, as opposed to the M: drive? If so, contact the Help Desk now to inform us of this so that we can include migrating that data over to your new Windows 10 computer. Failure to notify us may result in lost data for that specific application.

  3. We will attempt to migrate the following items, but cannot guarantee its success:
    • special setup within applications, such as customization of the Ribbon in the Microsoft applications, or special shortcuts within an application to save files directly to a specific location. If you have an application where you have set up extensive customization that is pertinent to your workflow, please let ITS know prior to your scheduled migration so that we can make every attempt to try to collect and migrate these customized settings.
    • we will attempt to migrate your desktop image(s), but make no guarantees

  4. We will not migrate the following content:
    • we will not migrate anything that is in the Pictures folder. Please copy any pictures you want to keep to Google Drive.
    • we will not migrate anything that is in the Videos folder.  Please copy any videos you want to keep to Google Drive.
    • we will not migrate anything that is in the Music folder (including the iTunes music library)
    • we will not migrate Internet Explorer bookmarks.

  5. Chrome browser bookmarks:
    • You will need to enable Chrome Sync in Google Chrome, prior to your migration, so that your bookmarks and browsing history will follow you to Google Chrome on your Windows 10 computer.  Here are the steps:
      a. in Chrome, click on the menu button
      b. click on Settings
      c. at the top, if you’re already logged in with your GC account, you’ll see it there. You’re all set and don’t need to do anything further!  If you’re not logged in, click on the Login button and then sign in with your GC email address and password.
      d. when prompted, click the Link Data button. And, you’re all set! Chrome will create a backup of your existing bookmarks and browsing history. If you add/remove anything before your migration occurs, no need to worry. Chrome will automatically sync any changes.  Then once you’re migrated to Windows 10, simply repeat steps a through d above and you’ll see your bookmarks and browsing history begin to appear.
      p.s. you can also sign into Chrome on your home computer so that you can access your GC bookmarks and browsing history at home as well!

You can view the Windows 10 Migration Schedule at:

https://docs.google.com/spreadsheets/d/1Na2Adjani-Ol3F7Nwpw1qLLL3YIXMqE4fHr9G8sMHVQ/edit?usp=sharing  


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May
10
Windows 10 Migration Process
Posted by Patricia Goodman on 10 May 2018 12:22 PM

The process of migrating employee's virtual Windows 7 computers to Windows 10 will occur by department. That way your migration will occur at the same time as others who are in your department. We anticipate that each department's migration will take one full day to complete. During the migration process, you won't have access to your own virtual computer, but you will be able to connect to a non-persistent virtual computer so that you can continue working. The non-persistent computer will have all GC software installed, and you will have access to your regional networked printer/copier. The start date for this summer migration project is June 1st, and we fully anticipate that all employee Windows 7 virtual computers will be migrated before fall semester begins. 

What you can expect on the day of your migration:

When we start your migration process, you will be logged off of your Windows 7 virtual computer. While we are performing your migration, you will be able to log onto a non-persistent virtual computer so that you can keep working. Note that specialized software that you would have installed yourself on your virtual computer will not be available on a non-persistent computer. You will need to re-add your printers so that you can print while using the non-persistent computer. And, your browser bookmarks will not be available (unless you're using Chrome Sync on the Google Chrome browser--see more information below). 

After your migration is complete, ITS will notify you, and then you will be able to log onto your new Windows 10 virtual computer. Note that during the migration process and after your migration is complete, you will no longer have access to your old Windows 7 virtual computer.

Do you store content locally on your current Windows 7 virtual computer? eg. you've saved files to the desktop or have content in the Downloads folder that you wish to keep.
ITS will be migrating the following content from your Windows 7 virtual computer to your Windows 10 virtual computer:
- files that are saved on the Desktop
- files that are in the Downloads folder

We will attempt to migrate the following items, but cannot guarantee its success:
- special setup within applications, such as customization of the Ribbon in the Microsoft applications, or special shortcuts to save files directly to a specific location.

We will not migrate the following content:
- we will not migrate anything that is in the Pictures folder. Please copy any pictures you want to keep to Google Drive. 
- we will not migrate anything that is in the Videos folder. Please copy any pictures you want to keep to Google Drive. 
- we will not migrate anything that is in the Music folder (including the iTunes music library)
- we will not migrate Firefox or Internet Explorer bookmarks. If you use the Google Chrome browser, you can set up Chrome Sync to store browser bookmarks and browsing history to your Google account so that you can access it from any device when using the Chrome browser.  See below for instructions. 

Google Chrome browser bookmarks:
- if you use Chrome Sync with the Google Chrome browser, all of your bookmarks, items in the browser toolbar, and browsing history will be saved in your Chrome Sync account and will be available in the Chrome browser on your new Windows 10 computer. If you are not currently using Chrome Sync, see the following instructional article for directions on how to enable Chrome Sync. You will need to do this prior to your scheduled migration date.  https://service.goshen.edu/support/index.php?/Knowledgebase/Article/View/1063/204/sign-in-and-out-of-chrome-sync 

If you have any questions about the migration process, please contact the Help Desk at (574) 535-7700. 


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Apr
9
Microsoft Office Upgrade This Summer
Posted by Patricia Goodman on 09 April 2018 10:39 AM

In conjunction with the Windows 10 Migration this summer, Microsoft Office on the Windows 10 computers will be upgraded to version 2016. Want to practice using the new version of Microsoft Office? Connect to a test Windows 10 computer now. Microsoft Office 2016 is already installed on our test Windows 10 computers. You'll find instructions to connect to a test Windows 10 computer at https://service.goshen.edu/support/index.php?/News/NewsItem/View/40/practice-using-a-windows-10-virtual-computer  

Once connected, click Start and search in the list of applications for Word, Excel and Powerpoint.


We will also hold training workshops this summer for employees, which will highlight the differences between our current Windows version of Microsoft Office and the new 2016 version. Watch the Communicator and FSB for announcements.


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Mar
21
Practice Using a Windows 10 Virtual Computer
Posted by Patricia Goodman on 21 March 2018 02:05 PM

We now have Windows 10 virtual computers that are available for employees to practice with! For those employees whose main GC computer is a virtual Windows computer, this will be an opportunity for you to experience and learn how to use Windows 10 at your own pace prior to ITS migrating your virtual computer to Windows 10 this summer. ITS is still in the process of putting together other training materials in the form of written and workshop formats.

The virtual Windows 10 computers are “persistent,” meaning if you make any modifications to it during this practice phase, such as changing settings, saving items, etc., the modifications will be in place the next time that you reconnect to it. It may be possible that the virtual Windows 10 computer that you practice with will become your actual Windows 10 computer at the time that we do the migration this summer. However, is also possible that any changes that you make during the practice phase will be removed when we do your actual migration. Please keep this in mind as you practice with a virtual Windows 10 computer.

For those employees who use a Mac, or a MacBook as your primary GC computer, but from time to time use a virtual Windows computer for purposes of accessing specific Windows software, or for off-campus access, feel free to also practice with a virtual Windows 10 computer.

How to connect to a virtual Window 10 computer

Instructions for employees whose main GC computer is a virtual Windows computer:

  • When you log on to your computer, from the available list of virtual computers to connect to, click on Win10-Offices and then click the Connect button. You will then be connected to a virtual Windows 10 computer.
    * If you don’t see this option and you are instead automatically connected to your current Windows 7 computer, contact the Help Desk at ext. 7700 for further assistance.

Instructions when connecting from a Mac, mobile device, or from off-campus:

  • Start up the VMware Horizon Client application. If you don't have the VMWare Horizon Client, you can install it on your computer by going to https://view.goshen.edu/ and then clicking on the "Install VMWare Horizon Client" option. From an iPad, go to the App Store and search for VMWare Horizon Client. From an Android device, go to the Google Play store and search for VMWare Horizon Client. 
  • Double-click view.goshen.edu (if you’ve never connected before from a computer, click the + button, then enter view.goshen.edu and then click Connect. If you’ve never connected before from an iPad or Android device, enter view.goshen.edu into the Server Address field, and then tap Add Server.)
  • Enter in your GC username and password and click Login.
  • Double-click Win10-Offices. You will then be connected to a virtual Windows 10 computer.

To sign out of the Windows 10 computer, click the Start button, and then click the profile icon, and choose Sign out.

If you need assistance, please direct all issues or questions to the Help Desk at (574) 535-7700, or helpdesk@goshen.edu

Published 3/21/18


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Feb
9
Campus Windows 10 Migration
Posted by Patricia Goodman on 09 February 2018 07:49 AM

Campus Windows 10 Migration

This summer, ITS will begin migrating the operating system on employee virtual Windows computers to Windows 10. We will also be migrating all virtual Windows computers in computer labs, and instructor computers in classrooms to Windows 10. The reason for the migration is because the existing version that we are using (Windows 7) is seven years old, and Microsoft has ended mainstream development and support for Windows 7. The migration to Windows 10 will enable ITS to bring virtual Windows computers up to industry standard, and enable us to continue to use the management tools that we have invested in for the campus virtual environment.


When will the migration take place?

The migration to Windows 10 will be a phased approach, starting on June 1st. We will start with migrating the computer labs and classroom computers. Employee virtual Windows computers will follow, with migration happening one department at a time. Currently, a schedule for department migrations has not been determined. Look for communication from the ITS department in the future, with plenty of notice to departments for purposes of planning and preparing. Our goal will be to have all employee virtual Windows computers, lab virtual computers, and classroom instructor computers migrated to Windows 10 by the start of the 2018 fall semester.

Training and resources

We recognize that this new operating system will be a significant change for many of our users. ITS is committed to providing you with support and training resources throughout the transition, by way of a collection of short training videos, written instruction, hands-on workshops, and the opportunity to practice on a computer running Windows 10 prior to your migration. 
Look for future communication from the ITS department regarding scheduling and training resources. 


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